FAQ

A row of metal snap studs at a fixed 40 mm spacing. Every apron body, tool belt, chef jacket chest and the Snap-Tab Sleeve Guards carry it, and every pocket module has matching snap sockets on its back. That is why a pocket can move from one position to another, and from one apron to another.

Only if that apron has snap studs at the same 40 mm spacing. They are designed for SEROVELLE rails.

Every apron body comes with two detachable patch pockets. Other modules (pen sleeves, phone pockets, towel loops, holsters, tool sleeves, zip and flap pockets) are sold in sets of two or three.

On a computer, drag a module from the tray onto a snap point; it snaps into the nearest free position. On a phone or with the keyboard, tap (or select) a module, then tap a snap point. Tap a placed pocket to take it off. The rig list next to it lets you tick belts and sleeve guards to add at the same time.

Yes, it is noted on the apron line of your order. Pockets arrive unsnapped, so you can place them yourself in seconds.

No. SEROVELLE is general workwear, not personal protective equipment. It keeps your clothes clean and your tools close; it does not protect against heat, flames, liquids, chemicals or cuts.

Unsnap the modules, then machine wash at 40 °C with similar colours. Full instructions are on Size & care.

Measure your chest and use the size chart on Size & care. The jackets are a unisex fit.

No. We sell our standard range to individual customers only.

To the UK, 14 EU countries, Norway, Switzerland, the US and Canada, at one flat rate per order. See Shipping for rates and times.

We dispatch within 1–3 business days. Delivery then takes 2–12 business days depending on the destination. You receive a tracking number by e-mail.

Yes: unused items within 30 days of delivery, and as an EU or UK consumer you also have a 14-day right of withdrawal. See Returns & refunds.

E-mail us as soon as possible with your order number. If the order hasn’t been dispatched yet, we can change or cancel it and refund you in full. After dispatch, you can return it under our returns policy.

The payment methods available for your order are shown at checkout. Card payments appear on your statement as SEROVELLE.

The one you choose in the bottom-right corner of the page: USD, EUR, GBP, DKK, SEK, NOK or CHF. The checkout shows the total in that currency, and that is what you pay.

Yes, prices include applicable taxes. Shipping is added at checkout. For deliveries to Norway, Switzerland, the US and Canada, import duties or taxes may be charged by your country on delivery.