SRV · Help & legal

Cookies

We only use cookies the shop needs to work: your bag, your language and currency, login and secure payment. No analytics, no advertising.

Only necessary cookies

SEROVELLE uses only cookies and similar storage that are strictly necessary to provide the shop you asked for: keeping your bag, remembering your language and currency, keeping you logged in, and protecting payments against fraud. We don’t use analytics, advertising or social-media tracking cookies.

Because these cookies are strictly necessary, the law (including the UK PECR, the German TDDDG and the Danish cookie order) does not require your consent for them, so we don’t show a consent banner. You can still delete or block cookies in your browser; the bag and checkout will then not work.

List of cookies

Name Purpose Duration
woocommerce_cart_hash, woocommerce_items_in_cart Remember what is in your bag Session
wp_woocommerce_session_* Link your bag to your visit 2 days
wp_woocommerce_session_srv_cur Remember the currency you chose 1 year
srv_lang Remember your language for background requests 1 year
wordpress_logged_in_*, wordpress_sec_* Keep you logged in to your account Session or 14 days if you tick “Remember me”
__stripe_mid, __stripe_sid Fraud prevention by our card payment provider (set on checkout only) 1 year / 30 minutes
PayPal cookies Set by PayPal if you choose to pay with PayPal See PayPal’s cookie statement

Questions

E-mail support@serovelle.shop. More about how we handle personal data is in our Privacy policy.